Plane flying into the sky
Arrive ready

Pre-Departure & Settlement Support

From accommodation to cultural orientation, we choreograph every detail so you land in Germany confident and connected.

150+ · Housing placements48 hrs · Arrival response

150+

Housing placements

Secured homestays, managed apartments, and student accommodations across German cities.

48 hrs

Arrival response

Onshore support team ready to help with jet lag emergencies, bank setup, and SIM activation.

30 days

Welcome onboarding

Guided checklists covering city registration (Anmeldung), health insurance, and academic orientation.

What this service delivers

Support crafted for Vietnamese students heading to Germany

Every engagement blends local expertise, bilingual communication, and actionable steps so your family feels confident at every milestone.

Curated accommodation

Match with safe housing options vetted by Vietnamese alumni in your university city.

Airport to campus coordination

Airport pickup, SIM setup, and transport rehearsals before your first day of class.

Culture-and-care pack

Weekly survival tips covering banking, healthcare, transport, and Vietnamese community events.

Logistics handled

Everything you need before boarding the plane

Receive a personalised departure binder with booking confirmations, emergency contacts, and customs guidance in Vietnamese and English.

  • Pre-booked airport transfers with bilingual drivers in major cities
  • Bank account and city registration (Anmeldung) appointments arranged before you fly
  • Packing lists tuned to German climate and dorm essentials
Suitcase packed with travel essentials and study materials
Group of international students exploring a new city together
Settle with confidence

Onshore concierge for Vietnamese students

Our Berlin and Munich teams welcome you with city tours, budgeting workshops, and community introductions.

  • Welcome dinner with Vietnamese alumni and fellow newcomers
  • Emergency hotline staffed by Vietnamese-speaking advisors
  • Monthly city guides featuring student deals and community events
Our proven process

From first chat to confident results

Step 1

Departure planning

We book flights, housing, and airport pickups while coordinating with your family.

Step 2

Pre-arrival orientation

Online workshops cover customs, banking, and safety essentials before you fly.

Step 3

Arrival concierge

Dedicated arrival buddy helps you settle into accommodation and first classes.

Step 4

30-day settlement

City tours, budgeting support, and continued check-ins for you and your parents.

Land in Germany feeling supported from day one

Reserve your pre-departure plan to secure housing, airport pickup, and cultural onboarding.